a) If you or your manager(s) cannot attend a program/seminar for which you or your managers’ have paid for and are confirmed and cannot find a replacement either, The Management Centre will give you a refund by deducting 35% administration charges if you notify us in writing by email or fax no later than 40 business days prior to the start date of the program/seminar for which you were confirmed. The written notification must be sent in good time.
b) If you or your manager(s) must cancel after that date but no less than 30 business days prior to the start date of the program/seminar for which you were paid and confirmed, a refund will not be issued but you or your manager(s) will receive a courtesy transfer to any 3-5 days open program/seminar of your choice. * The courtesy transfer must be used within 6 months of the date of the original program/seminar from which you cancelled.
c) For cancellations received less than 30 business days in advance of the program/seminar start date or if you fail to attend without notifying us, neither a refund nor a courtesy transfer will be issued. To cancel, please email cs@tmcexe.com or fax us on 00 44 (0) 845 054 8028
